Privacy Policy

July 10, 2023
KOTOBUKI SEATING Co., Ltd.

Kotobuki Seating Co., Ltd. (hereinafter referred to as "the Company") promotes the protection of personal information of customers, representatives of business partners, and other users of the Company's products and services (hereinafter referred to as "the individual") by establishing the following privacy policy (hereinafter referred to as "this policy") to make all employees aware of the importance of personal information protection and to ensure that it is thoroughly implemented.

Specification of the purpose of use and handling of personal information

Article 1 (Personal Information)

"Personal information" refers to the definition given in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as the "Personal Information Protection Act"), which refers to information about living individuals that can identify a specific individual by name, date of birth, or other descriptions, including personal identification codes included in such information.

Article 2 (Purpose of Use of Personal Information)

The Company may obtain and use personal data of the individual if required for the following purposes. If personal information is to be used beyond the scope of the following purposes, we shall obtain your prior consent through appropriate means.
(1) To provide the Company's products and services (hereinafter referred to as "the Service")
(2) To improve and enhance the contents of the Service, or to develop new services
(3) To provide updates on the Service, campaigns, and information about other services provided by the Company (including sending e-mails, flyers, and other direct mail)
(4) To contact you for maintenance purposes or important notifications as needed
(5) To respond to your feedback, inquiries, or other communications regarding the Service (including identity verification)
(6) To report the usage status of the Service to you
(7) To request your participation in surveys, interviews, and various events related to the Service, and to report the results or outcomes
(8) To investigate and analyze usage history and other data related to the Service and utilize the results for improving, developing, and delivering advertisements for the Service
(9) To provide your personal information to companies participating in events organized by the Company, based on your consent or application
(10) To identify individuals who violate the terms of use or attempt to use the Service for fraudulent or unlawful purposes and to refuse their usage of the Service

Article 3 (Management and Protection of Personal Information)

The Company shall handle personal information with strict confidentiality and, except in cases listed below, will not disclose or provide data to third parties without the consent of the individual. Additionally, in consideration of security, we shall take measures to prevent and rectify risks such as unauthorized access, loss, destruction, tampering, and leakage of personal information.
(1) When it is necessary to protect the life, body, or property of a person, and obtaining consent from the individual is difficult
(2) When it is particularly necessary for the improvement of public health or the promotion of healthy development of children, and obtaining consent from the individual is difficult
(3) When it is necessary to cooperate with national institutions, local governments, or entities entrusted by them in performing duties prescribed by laws, and obtaining consent from the individual may hinder the execution of such duties
(4) When otherwise permitted by laws

Article 4 (Outsourcing the Handling of Personal Information)

The Company may outsource all or part of the handling of personal data within the scope necessary to achieve the intended purposes of use. In such cases, we shall carefully examine the eligibility of the outsourcing partner, establish provisions concerning confidentiality obligations in the contract, and conduct necessary and appropriate supervision over the outsourcing partner.

Article 5 (Disclosure of Personal Information)

When the Company receives a request for the disclosure of personal information held by them from the individual (limited to the individual; the same shall apply hereinafter in this article), we shall promptly disclose it to the individual. However, if any of the following applies, we may withhold all or part of the disclosure. In such cases, we shall notify the individual promptly regarding the decision not to disclose.
(1) If there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
(2) If there is a risk of significant impediment to the proper execution of the Company's business
(3) If it would violate other laws and regulations

Article 6 (Correction of Retained Personal Data)

1. If the personal information held by the Company is incorrect, the individual may request us to correct, add, or delete the personal information (hereinafter referred to as "correction and others").
2. Upon receipt of a request under the preceding paragraph, the Company shall conduct the necessary investigation promptly and, if we determine that there are grounds for the request under the preceding paragraph, we shall correct the personal information without delay.
3. If the Company determines whether or not to implement corrections based on the preceding paragraph, we shall notify the individual promptly.

Article 7 (Suspension of Use of Personal Information and Others)

1. The individual may request the Company to stop using, erase, or stop providing to a third party (hereinafter referred to as "suspension of use and others") the personal data held by us.
2. If the Company receives a request under the preceding paragraph, we will carry out the necessary investigation promptly and, if we consider that there are grounds for the request under the preceding paragraph, we shall suspend the use of the personal data. However, if the suspension of use of personal information requires a significant cost or is otherwise difficult to implement, and alternative measures necessary to protect the rights and interests of the individual can be taken, we shall implement this alternative measure.
3. If the Company determines whether or not to implement suspension of use based on the preceding paragraph, we shall notify the individual promptly.

Article 8 (Procedure for Changing the Privacy Policy) 

The Company will review and improve the contents of this Policy from time to time. The contents of this Policy, except for matters stipulated separately in laws or other parts of this Policy, may be subject to change. The amended Privacy Policy shall become effective when notified to the individual in the manner prescribed by us or posted on our website.

Article 9 (Compliance with Laws and Regulations)

The Company shall comply with Japanese laws, regulations and other norms applicable to personal information held by us.

Article 10 (Handling of Complaints and Consultations)

The Company will receive complaints and consultations from the individual about the handling of personal information and respond to them appropriately and promptly. We shall also respond promptly and appropriately to requests from the individual to disclose, correct, add to, delete, refuse to use or provide the relevant personal information.

Article 11 (Security Measures)

The Company shall implement organizational, physical, human, and technological measures to prevent unauthorized access to personal information, as well as to prevent incidents such as loss, destruction, tampering, and leakage of personal information. These security measures include access restrictions to personal information files, recording access logs, and implementing security measures to prevent unauthorized access from external sources. In the unlikely event of an incident such as the leakage of personal information, the Company shall, in accordance with the Personal Information Protection Act and related guidelines, promptly report the incident to the relevant supervisory authority and take the necessary measures to prevent similar incidents and ensure their non-recurrence, in accordance with the instructions of the relevant supervisory authority.

Article 12 (Contact Point for Inquiries)

For inquiries regarding the handling of personal information by the Company, please contact:
Kotobuki Seating Co., Ltd
Public Relations Department
1-2-1, Kanda Surugadai, Chiyoda-ku, Tokyo, Japan

TEL: 03-5280-5399
Mail: kouhou@kotobuki.co.jp

 

Last updated on July 10, 2023