Flawless operation, and a system of maintenance and support to ensure safety
Even fully automatic telescopic seating systems delivered 30 years ago are still in perfect working order. Systems are warrantied for one year after installation. Following this, we recommend a contract for maintenance and inspection. With a contract, we will conduct regular inspections and maintenance one or two times a year (depending on frequency of use and number of seats), preserving functionality and preventing issues.
Warrantied for one year after delivery
Signing a contract
An estimate of the cost necessary for maintenance and inspections will be provided. Upon confirmation, the contract will be issued
Conducting the inspection
Moveable parts will be oiled and joints checked for weakness
Results of inspection
A maintenance record will be created, and any emergency repairs made
Repairing and replacing parts
Where necessary, parts will be repaired or replaced, at additional cost
We accept phone calls 24 hours a day, every day of the year. If issues cannot be resolved over the phone, one of our team will come and visit in person.
Dedicated emergency line
24 hours a day, 365 days a year
*This applies for support within Japan. Please ask us for information about receiving support abroad.